• We are committed to improving our relationships with our customers and value your views and perspectives.

    We would want to get your updated feedback once the fault case has been addressed in order to evaluate our service standard during the fault handling process. We would like to ask you to engage in the following satisfaction survey so that we can obtain your quick input and prioritize it into actions to guarantee we continue to develop and give exceptional customer service to our clients.
  • Immediately the circuit goes downWithin 5 minAfter 30 minAfter 1 Hour
  • YesNoSometimesRarelyNever
  • YesNoSometimesRarelyNever
  • YesNoSometimesRarely

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